The third-party services TempoShift uses to deliver its product. We notify customers 30 days before adding a new one.
| Sub-processor | Purpose | Data location |
|---|---|---|
| Amazon Web Services (AWS) | Compute, storage, database hosting | US (us-east-1), EU (eu-west-1), APAC (ap-southeast-2) |
| Cloudflare, Inc. | DNS, CDN, WAF, DDoS protection | Global edge network |
| Microsoft Corporation | Transactional email delivery (Microsoft 365 / Exchange Online) | US, EU |
| Stripe, Inc. | Payment processing for subscriptions | US, EU |
| Datadog, Inc. | Application performance monitoring and logs | US |
| Sentry (Functional Software, Inc.) | Error tracking and crash reporting | US |
| Linear, Inc. | Internal issue tracking for customer-reported bugs | US |
| Plain (Plain Loud Ltd.) | Customer support ticketing | EU |
Every sub-processor goes through a security review before we use them in production. The review covers compliance certifications (SOC 2, ISO 27001), data location, breach notification commitments, sub-sub-processor lists, and contractual safeguards (DPA, SCCs).
We give customers at least 30 days' notice before engaging a new sub-processor by emailing all account administrators on file. To get on the notification list, make sure your billing email and at least one admin email are current in account settings.
If you object to a new sub-processor and we can't accommodate the objection within 30 days, you may terminate the affected portion of your subscription with a prorated refund.
| Date | Change |
|---|---|
| 2026-01-15 | Added Plain for customer support ticketing |
| 2025-11-02 | Migrated email delivery from SendGrid to Microsoft 365 |
| 2025-07-18 | Added Datadog for application performance monitoring |
| 2025-03-04 | Initial sub-processor list published |
Questions or objections? Email privacy@appsinclouds.com.
